Privacy Policy

Effective Date: 1st January 2025
At 3F Resources Sdn Bhd, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect information obtained through our website.

1. Information We Collect
We may collect and process the following types of information:

Personal Information: Name, email address, phone number, and any other details you voluntarily submit via our contact forms or email inquiries.

Technical Information: IP address, browser type, operating system, referring website, pages visited, and other analytics data.

Business Information : Project requirements, scope of services, and correspondence related to ICT services and solutions.

2. How We Use Your Information
We use your information for the following purposes:

To respond to inquiries and provide customer support.

To manage and deliver system development and ICT-related services.

To improve our website, services, and customer experience.

To send updates, promotional materials, or service notifications (only if you opt-in).

To comply with legal obligations or protect our legal rights.

3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following cases:

With trusted third-party service providers who assist us in website hosting, analytics, or service delivery — bound by confidentiality agreements.

If required by law, regulation, or legal process.

To protect the rights, property, or safety of our users or company.

4. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. These include:

Secure web hosting with encryption protocols.

Restricted access to personal data by authorized personnel only.

Regular updates and security patches on our systems.

5. Your Rights
You have the right to:

Request access to the personal data we hold about you.

Correct any inaccurate or outdated information.

Request deletion of your personal data (subject to legal requirements).

Withdraw consent to use your data for marketing purposes.

To exercise any of these rights, contact us at: admin@3fresources.com

6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand how you interact with our site and allow us to improve performance.

You may control or disable cookies through your browser settings.

7. Links to External Sites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:

3F Resources Sdn Bhd
78, Jalan Wangsa Delima 6,
Pusat Bandar Wangsa Maju,
53300 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur
Email: admin@3fresources.com
Phone: 03-41435506
Website: 3fresources.com

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